Customer service without the device

No device needed,
serve on screen.

Use the same character and documents as a website chat or tablet signage in your shop. One license per location, and it works alongside the device.

Sound familiar?

  • Website questions go unanswered for hours
  • Some hours you can't staff the front desk
  • You answer the same questions again and again
  • You have no record of what customers want to know

What it does

Answers from your documents

Upload catalogs and FAQs as PDFs and it answers questions from them.

Use it as web chat

Open the issued URL to talk with the character by text or voice. Link to it from your website.

Use it as signage

Keep it open on a shop tablet: it shows images or videos while idle and guides people who talk to it.

Same setup as the device

Use the same character and documents as the Mia Kit device.

See what people ask

Check common and unanswered questions in the console.

Other languages

Replies in English, Chinese or Korean when spoken to in that language.

Example conversations

Hotel website

Website chat

Guest

Do you have parking?

Owl

Yes, 30 spaces, free for hotel guests.

Guest

What time is check-in?

Owl

From 3 pm.

Electronics store

Shop tablet

Shopper

Where are the robot vacuums?

Guide

On the 2nd floor, at the back on the right after the escalator.

Up and running in 3 steps

STEP 1

Upload your documents

Add PDFs such as product catalogs, facility guides or FAQs in the console. Set the character's name and way of speaking there too.

A teddy bear wearing the Mia Kit unit as a pendant
STEP 2

Attach it and place it

Hang the 45 mm module on a plush, or put it on a shelf or an exhibit stand. All it needs is 2.4 GHz Wi-Fi.

A customer talking to the teddy bear at a shop counterHello! Welcome in!
STEP 3

It talks to people nearby

When the presence sensor detects someone, it starts with a greeting. Questions it cannot answer are logged in the console.

Buy the device, pay monthly to talk

Free

¥0/month

60 conversation minutes / month
About 2 conversations a day (1 min each)

To try it out

Light

¥1,100/month

300 conversation minutes / month
About 10 conversations a day (1 min each)

For individuals and quieter shops

StoreFor shops and venues

¥5,500/month

2,000 conversation minutes / month
About 60 conversations a day (1 min each)

For devices serving customers all day

Conversation beyond the included minutes is ¥5 per minute (tax incl.), and overage charges are capped at the amount of your monthly fee. Once the cap is reached, devices keep greeting people via the presence sensor but pause AI conversation until next month.

Web chat and signage without the device also count as one license per location.

All prices include tax. We will notify early registrants when sales open.

For businesses and multiple devices

Contact us about deploying multiple devices or paying by invoice.

Business inquiry

FAQ

Can I embed it in my website?

For now you open the issued URL. Link to it from your website.

Can I use it without buying the device?

Yes. Web chat and signage are one license per location.

Which tablet should I use?

Any tablet that runs a web browser such as Chrome.

Businesses, municipalities and venues

Plan what it should say

Tell us where it goes and what it should say, and we will show you example conversations. We reply within 3 business days.

Talk to sales

Individuals and developers

Get notified at launch

5,500 yen (tax incl.). We will email you when sales start.

Register Early (Free)
Web chat and signage | Mia Kit