Characters and products that serve customers
Walk up,
it talks to you.
Attach a small module to a mascot, a product or an exhibit. When someone comes close it says hello, then explains products and gives directions out loud, based on the documents you upload.
Anywhere, it becomes your guide
Upload your documents and it speaks as the guide for that place.
Pick a place to hear the conversation there
SCENE 01
Hoshi Town booth at a local products fair
- Where Mia Kit is attached
- Plush of the town mascot Komemaru (worn as a pendant)
- Uploaded documents
- local-products-catalog.pdftasting-schedule.pdf
Up and running in 3 steps
Upload your documents
Add PDFs such as product catalogs, facility guides or FAQs in the console. Set the character's name and way of speaking there too.
Attach it and place it
Hang the 45 mm module on a plush, or put it on a shelf or an exhibit stand. All it needs is 2.4 GHz Wi-Fi.
Hello! Welcome in!It talks to people nearby
When the presence sensor detects someone, it starts with a greeting. Questions it cannot answer are logged in the console.
From greeting to guiding
Greeting
Speaks first, in the character's voice, to anyone who comes close.
"The new rice is in. Want to take a look?"
Product questions
Answers features, prices and recommendations from your catalog.
"Which dry sake goes with sashimi?"
Directions and hours
Answers where things are, opening hours and event times.
"When does the tasting start?"
Other languages
Replies in English, Chinese or Korean when spoken to in that language.
"近くにコンビニはある？"
Scheduled announcements
Announces opening, time sales and closing at set times.
"The time sale starts at 5 pm."
Unanswered questions
Questions outside your documents are logged so you can add answers.
"Is there a parking discount?" → logged
Customer service for 5,500 yen a month
Compare the cost when part of your explaining and guiding time is handed over.
22,580 yen less per monthDoes not include the device price of 5,500 yen (tax incl., one time).
About 1,404 minutes of conversation a month, within the Store plan's 2,000 minutes.
See what customers ask
Every day it counts the people greeted, conversations, common questions and unanswered ones. Use them to plan the floor and improve your documents.
Overview
Conversations by hour
Common questions
- Which rice do you recommend?86
- When does the tasting start?54
- Can you ship it?41
- Do you have brown rice?27
- Where is Hoshi Town?19
Unanswered questions
- Can I buy it through hometown tax donation?Add to documents
- What about allergen labels?Add to documents
- Will you be back next year?Add to documents
Add the answer to your documents and it can answer next time.
Even objects can talk
Small enough for a plush, a product shelf, an exhibit, a figurine or the back of a POP display.
Attached to the back of a plush. You can also hang it as a pendant or put it inside clothes, whichever suits the look.
About the size of an AirPods case.
- Size
- 45 mm × 35 mm × 20 mm
- Sensors
- Presence (distance) sensor, microphone, speaker
- Power
- Built-in battery, charges over USB Type-C
- Network
- Wi-Fi (2.4 GHz)
- Languages
- Japanese, English, Chinese, Korean
Proven in Mia
Mia Kit is built on the conversation technology refined through real family conversations with Mia, our talking cat robot.
For businesses and venues
Pre-register, and we will make a video of your character talking, free of charge
Tell us the name or page URL of the plush or character. We will email you a video of it talking.
- Pre-registerEnter your company and the character name or URL
- We reply within 3 business daysWe tell you when the video will be ready
- Receive the example videoWe email a 15 to 30 second video
- Talk to us if you like itPrototypes with a real module start from one unit
Buy the device, pay monthly to talk
¥0/month
60 conversation minutes / month
About 2 conversations a day (1 min each)
To try it out
¥1,100/month
300 conversation minutes / month
About 10 conversations a day (1 min each)
For individuals and quieter shops
¥5,500/month
2,000 conversation minutes / month
About 60 conversations a day (1 min each)
For devices serving customers all day
Conversation beyond the included minutes is ¥5 per minute (tax incl.), and overage charges are capped at the amount of your monthly fee. Once the cap is reached, devices keep greeting people via the presence sensor but pause AI conversation until next month.
Web chat and signage without the device also count as one license per location.
All prices include tax. We will notify early registrants when sales open.
For businesses and multiple devices
Contact us about deploying multiple devices or paying by invoice.
FAQ
What products can Mia Kit be integrated into?
Mia Kit can be integrated into various products such as home appliances, toys, kiosks, and personal builds. It starts with USB power and connects to the cloud via Wi-Fi, so you can integrate it into existing devices.
Do I need development skills?
No, development skills are not required. You can manage character settings and scenario updates from the browser-based admin console, and all devices will automatically sync to the latest state. You can operate it with no code.
What is the price?
The device is a one-time purchase of ¥5,500 (tax incl.) plus ¥1,000 shipping. Your organization chooses one monthly plan, and the fee and included minutes scale with the number of licenses (each device, web chat or signage is one license). Per license: Free ¥0 (60 min/month), Light ¥1,100 (300 min/month), Store ¥5,500 (2,000 min/month), with the minutes shared across your organization. Conversation beyond the included minutes is ¥5 per minute, and overage charges are capped at the amount of your monthly fee (all prices tax incl.).
What happens when we run out of minutes?
We email your organization's admin when you reach 80% of the included minutes and when they run out. Once the Free minutes or the overage cap on a paid plan are used up, devices keep greeting people via the presence sensor and reply with a short set message when spoken to, but pause AI conversation until next month or until you upgrade. Devices never suddenly go silent.
What do I need to get started?
You need a 2.4GHz Wi-Fi network, a computer for initial setup (running Google Chrome or Microsoft Edge), and a USB cable. Connect the device to your computer over USB and follow the console to set up Wi-Fi and register it.
Can I cancel the monthly plan at any time?
Yes, you can cancel at any time from the console. No further charges occur from the next renewal date, and you can keep using the plan until the end of the period already paid. No prorated refunds are given for cancellation mid-period.
Can I return or exchange the device?
Returns and exchanges are accepted only for defective items or errors on our side. Please contact us within 3 business days of delivery. See the Legal Notice page for details.
How is conversation data handled?
Conversations are stored so you can review them in the console's conversation history. Speech recognition, response generation and speech synthesis use cloud services.
Can I deploy multiple devices or pay by invoice?
For deployments of multiple devices or invoice payment, please use our business inquiry form (mia-kit.com/en/contact) or email info@mia-kit.com.
When will it go on sale?
We will notify early registrants first as soon as the sales date is set.
Does it work in noisy places?
Loud surroundings can make it harder to hear. For fairs and events, we recommend testing it beforehand in conditions close to the venue.
What happens when it cannot answer a question?
It says it does not know, and the question is logged in the console. Add the answer to your documents and it can answer next time.
Can I use it without the device?
Yes. With the same character and documents, it can serve customers as a website chat or tablet signage in a web browser. Each web chat or signage location counts as one license.
Does it have a screen?
No. It serves customers by voice only, so you can place it without changing how the character or exhibit looks.
Businesses, municipalities and venues
Plan what it should say
Tell us where it goes and what it should say, and we will show you example conversations. We reply within 3 business days.
Talk to salesIndividuals and developers
Get notified at launch
5,500 yen (tax incl.). We will email you when sales start.
Register Early (Free)